Our dedicated virtual receptionists answer calls around the clock, calming worried pet owners, scheduling appointments, and capturing new client information so you can focus on treating our furry friends.
Running a veterinary practice is rewarding, but it can also be stressful. Between appointments, exams, and surgeries, managing calls can feel overwhelming, leading to:
You could miss out on new customers seeking veterinary care for their pets.
Pet owners need you most after hours. If you miss an emergency call, you may miss providing vital support.
Managing calls yourself constantly may disrupt your workflow and lead to burnout.
Ambs Call Center’s Veterinary Answering Service is here to help. We provide compassionate and professional support to your existing and future customers, so you can focus on providing excellent care to your furry patients.
See PricingOur veterinary-trained agents answer calls 24/7, capture leads, and triage concerns, ensuring you never miss a potential customer.
We’ll answer calls after-hours and escalate emergencies so you can rest assured that your patients are being cared for.
Focus on your tasks without interruption and prevent burnout when we answer your calls.
Your customers, patients, and yourself deserve an answering service that are friendly, reliable, and communicate well. Our average client has been with us for 7+ years, so you know we take care of our clients and their customers. Plus, with us you also get:
Get only the important calls after hours when we screen routine calls.
All calls answered during your business hours and after hours.
Small, medium, or large clinics—receive a unique plan just for you.
Ashley Welp
Pieper Veterinary
It's actually a really fast and straightforward process. We usually tell our clients that our onboarding process takes less than 5 business days. In this time we’ll have you fully up and running with an answering service - it's part of our proven process.
Discuss the needs of your veterinarian clinic and how we can help you grow and be more profitable
We'll use the veterinarian industry best practices in our set-up and testing to deliver the best value to you
Go Live. We'll start supporting your customers and staff with our award winning service
These are a few questions we get asked often by first-time clients. Don’t find your question here? Reach out to us to speak to one of our experts today!
It depends. If the apps you use are found in our integrations page or is available for integration with Zapier, then yes! With Zapier, you can integrate our answering service with over 6000 of your applications!
Yes! While we have many ways for you to do this with our answering service, our recommended method (which is free) is to update your on-call through our myAmbs web portal. Once it’s entered, your on-call is updated immediately in our system—it’s that easy!
Ambs Call Center has plans starting at $175 per month. We bill by the amount of time that we work for you and have plans to match your specific needs. You can see our rates on our answering service pricing page. Rather speak to someone? Call our solutions team at 800.968.1181.
If you’re looking to learn more about the best practices for improving your business' communications, our learning center is the place for you. Relevant, informative content designed to improve your work life.
Never miss a furry friend in need. Our proven process ensures constant communication with your veterinary practice, 24/7. Free yourself from after-hours calls and focus on what matters – delivering compassionate veterinary care. Request a quote today!