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Answering Service Learning Center

The most comprehensive library of telephone answering service content.

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Answering Service Message Documentation

An explanation of the message documentation when reading your reports
Articles

6 Call-Off Problems Fixed by Absence Reporting Service

“But I DID call! It’s your fault, not mine, that you didn’t get the message.” Maybe they did call, maybe they didn’t, but either way you, as a...
Articles

6 Features of Quality Employee Call Off Lines

When you’re not feeling your best, all you want to do is go back to sleep and focus on healing, not wrack your brain trying to remember what manager...
Articles

7 Benefits of an Employee Call-Off Hotline

Unless you work in health care, you probably aren’t particularly excited about dealing with sick people all day. But most managers do have to deal...
Articles

9 Reasons Why An Employee Call-Off Hotline Can Reduce Absences

Business management advice blogs and forums are abound with questions about how and why employees abuse their benefits and what can be done about it.
Articles

Answers to Frequently Asked Questions

Quick video answering the questions that 80% of all people ask us.
Videos

Business Continuity and COVID-19 Readiness

We are ready to answer your calls 24/7 during the COVID-19 Pandemic thanks to our team and business continuity planning.
Articles

Easy Ways to Reduce Costs

We’re all trying to tighten up expenses during this crazy time and the family at Ambs Call Center is here for you. Learning about ways to streamline...
Articles

Employee Call Off Hotline Guide

A Guide to Managing Employee Absences for HR and Operations Teams
Articles

Employee Call Off System: HR’s Missing Link

Wouldn’t it be great if employees came to work when they’re supposed to? On time, every time? In an ideal world we wouldn’t need to worry about...
Articles

How to Reduce Your Bill

Proven ways to reduce your answering service cost and work more efficiently.
Articles

Startel Secure Messaging Plus Website

This video teaches you how to use the Startel SM+ Website to send and receive secure messages.
Videos
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