Capture leads, schedule appointments, and save time with our plumbing answering service so you can focus on delivering exceptional plumbing solutions.
Being a plumbing contractor means juggling urgent repairs, installations, and client consultations 24/7. It's no surprise that occasionally calls aren't answered by plumbers due to their schedule. But missing calls costs you thousands yearly—and business goes to your competitors. Here’s what happens when you don’t have a plumbing answering service:
Customers with urgent plumbing needs may hang up and call your competitors if they don’t get through.
You may be up late handling plumbing scares without a clear call handling protocol after hours.
Without a unified system, scheduling conflicts or missed appointments can frustrate clients and lead to bad reviews.
Ambs Call Center’s plumber answering service ensures that you never miss another call. Whether you’re under a sink, on a job site, or back in your office handling paperwork, we’ll handle your calls with our award-winning service so you can focus on growing your plumbing business.
Request a Quote More BenefitsOur professional call center agents answer calls 24/7, capturing qualified plumbing leads even outside of business hours.
Don't be woken up by plumbing issues anymore! Our agents will escalate issues according to your protocol.
When we handle all your calls and appointments, you'll never have to worry about your phone again!
WIth so many call centers out there, what sets us apart? We're a family-owned answering service that's worked with hundreds of plumbers since 1932. Your customers, team, and reputation deserve an answering service that delivers reliable communication every time.
Don't be disturbed by routine calls when we screen calls according to your protocol.
We don't let a lead or customer's call slip through the cracks just because it's after hours, we answer 24/7.
You'll never miss a call when we answer for you—capture every lead and grow your business, starting today!
Betty Pridemore
Manager at Sieb Plumbing & Heating
Your plumbing business caters to a variety of clients. That's why you need an answering service that's already familiar with your plumbing company's unique needs and is ready to employ the best answering service practices for your business. With Ambs Call Center you get:
From clogged drains to water heater repairs, we'll answer all your calls, so you don’t miss a single lead, whether or not it's during your business or after hours.
Handle large-scale plumbing projects like apartment complexes or corporate facilities with confidence while we manage inquiries and schedule appointments.
Even if your focus is on sewer line repairs or eco-friendly plumbing installations, we’ll ensure your callers are informed, supported, and their information is captured.
When you sign up with our answering service, we provide you with a unique login to the myAmbs Web Portal for free! Here, you can manage all the calls that we answer on your behalf so that you're always in the loop.
Easily modify your on-call schedule by adding, removing, or swapping technicians, 24/7.
Read messages left for you that we take down as they appear in real-time.
We offer a transparent service, letting you review our team's call taking quality. You won't be disappointed!
Spanish speakers are the fastest-growing demographic in the US. If they contact your plumbing contracting business for quotes and can't get assistance in Spanish, you've missed out on a business opportunity. Secure every potential client and extend your plumbing business's reach with Ambs Call Center's bilingual answering service!
We'll discuss how we can best help you never miss a call, lead, or new customer opportunity.
You get the plumbing industry’s best practices in our set-up and testing so everything runs smooth.
Go Live. We'll start supporting your plumbing business and customers with our award-winning service.
These are a few questions we get asked often by first-time clients. Don’t find your question here? Reach out to us to speak to one of our experts today!
Automatically! We can text, email, or call you to send over your new leads! But, through our integration with a few automation platforms, we can integrate our answering service with over 6000 of your applications for free! This means that your new leads can be automatically sent right *into* the apps you already use without you having to do anything. You can learn more on our integrations page!
We have a few ways to receive on-call updates which you can pick from! You can email our customer service team or open up a ticket on our support page. However, the method we recommend (which costs $0) is to update it online through the myAmbs Web Portal.
Yes! If you have used an answering service before, we can use the protocol you’ve set up. Or, if you are a first-time answering service user, we’ll work with you to determine what’s a routine maintenance request and what’s an emergency request that requires dispatching to your on-call maintenance person.
If you’re looking to learn more about the best practices for improving your plumbing service’s communications, our learning center is the place for you. Relevant, informative content designed to improve the work life of anyone in the home service industry.
Keep the leaks and your phones under control when you work with us. Our proven process ensures constant communication with your plumbing business, 24/7. Free yourself from after-hours calls and focus on what matters—delivering reliable plumbing services. Request a quote today!