absence management hotline agent taking an employee call off

24/7 Employee Attendance Tracker & Absence Tracker Hotline

With our employee attendance tracker, you'll get a unified and reliable answer to your absence issue! See why HR departments in the US love it so much!

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trusted by companies of all sizes

rampant absenteeism costs more than you think

Don't Waste Time Using Excel Sheets to Manage Absences

Documenting your employees absences is a total headache. But when fill-ins are made at the last minute or when production gets slowed down by an unplanned absence, not having a process stings more. Without a truly meaningful process, you'll get:

Supervisors Not Getting Updated on Absences

If they don't know who's working, they can't make adjustments to maintain production.

More Call-Offs, More Paperwork

If there isn't a process, more employees will call-out, and that's more paperwork for your team.

Your Team Being Pulled in Two Directions

Is it cost-efficient to ask your HR department to handle call-outs?

See Pricing How We Train Our Agents

employee call-off hotline agent jennifer smiling wearing ambs call center shirt with quality icons on the right

why ambs call center's employee attendance tracker

Make HR's Life Easier with Our Attendance Tracker

Our employee attendance tracker offers a unified and simple solution to effectively manage your company's absence issue. It saves you money, time, and a lot of headache. Whether your employees use sick, personal, FMLA leaves, or otherwise, we'll manage your absences so you can get back to doing what you do best!

Get Started Now More Benefits for HR

Instant Supervisor Notification

Your supervisors are alerted of absences instantly via email, app, or text so your production isn't affected.

Keep Production Running Fast

Data shows that our absence tracking solution optimizes production schedules while reducing absences!

Let Your Team Do What They Do Best

Your HR team is great at what they do, so let us handle the boring work of documenting absences so they can stay laser-focused.

Hear from a satisfied absence management client of ours

“As a new customer, the Ambs Team has been great to work and troubleshoot issues with. Responses to questions, editing requests, reporting changes, etc. have been amazing. Our transition to this new platform has been much better than expected.”

Mark Bria
Sr. Human Resource Manager at US Pipe

track your absences easier

myAmbs HR+ Portal Helps Reduce Your Absences

With myAmbs HR+, your HR managers or supervisors can access call logs in real-time and past call-outs. So, even if they're on-the-go or in their office, they can always stay atop absences with USA's #1 attendance tracking software.

Real-Time View of Call-Offs

See live call-offs as they are logged so you stay on top of absences.

HR Reports with Smart Insights

You can create custom reports showing trends, possible improvements, and point totals easily!

Send Out Portal Info Easily

You can access and export call-off reports and data to Excel or your favorite workforce management software!

Request a Quote Discover Our Absence Reporting Software

myAmbs HR plus for employee call off hotline

easy absence management

How Our Absence Hotline Works with Our Attendance Tracking Software

Our absence management hotline uses a simple process to document your absences and works flawlessly with out attendance tracking software, the myAmbs HR+ portal. With these two in action, you can say goodbye to ever worrying about managing employee absences again!

Your Employee Calls Us

They call into our 24/7 hotline to report an absence, late arrival, or early departure.

We Document their Absence

We input the absence info you request us to document into our myAmbs HR+ portal with the call recording.

Your HR Gets the Call-Off Data

Your HR team and supervisors get notified instantly via app, web, text, email, or WFM software.

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Our Proven Process

benefits of our absence management all-in-one solution

Why Use Our Absence Management Hotline?

You and your team deserve an answering service that ensures excellent communication at all times. As a family-owned business with clients staying for over 7 years on average, we provide exactly that, plus:

Bilingual Service

English and Spanish support for all your employees.

24/7 Absence Management

No matter when you or your employees call, we'll record their absence.

Easy, Accurate Reports

The myAmbs web portal is a secure hub for all your employee call-off data.

bulk sms for employee communications

Reach Employees Instantly with myAmbs Mass Texting

The myAmbs Mass Texting service, in conjunction with our employee call-off hotline, allows you to instantly notify your team, no matter where they are, so everyone's informed and on the same page. The use cases are endless, and it starts at only $29/mo.

Emergency Notifications

Quickly notify your workforce of urgent updates, facility closure, safety alerts, or weather-related disruptions,

Shift Updates and Overtime Requests

Notify employees about open shifts, schedule changes, or overtime opportunities with just a few clicks.

Workforce Announcements

Share company updates, new policies, or open enrollment announcements instantly.

See Mass Texting Pricing Learn More About Mass Texting

myAmbs Mass Texting Service Mockup on iPhone and Macbook (no dark mode) for Employee Call Off Hotlines

start tracking your employees absences

Setting Up Your Attendance Tracking System

Setting up your attendance tracking system is quick and easy. Our onboarding process takes between 3 to 5 business days. During this time, we'll have your employee absence tracking ready, so you can stop worrying about managing absences.

Request a Quote

We'll discuss how we can best help you track your employees absences 24/7.

Get You Set Up

We'll get everything set-up with your employee database and have it tested.

Manage Absences 24/7

Go Live. We'll start supporting your business and its employees with our agents and myAmbs Web Portal.

Request a Quote Our Proven Process

faq about our attendance tracking solution

Still Have Questions About Our Employee Absence Tracker?

These are a few questions we get asked often by first-time clients. Don’t find your question here? Reach out to us to speak to one of our experts today!

Can your absence hotline integrate with our workforce management software?

How much does your employee attendance tracker and hotline cost?

Can your absence management software send alerts if necessary?

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Save Time and Money with Our Employee Attendance Tracker!

Want to simplify your call-off process and keep your team focused? With Ambs Call Center's attendance tracking solution, your team can concentrate on their strengths, boosting your production efficiency.

If you're ready to stay on schedule and reduce productivity loss from absences, fill out the form. We'll contact you with pricing plans your HR department will appreciate.