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Answering Services
Who We Serve
About
24/7 Education Answering Service for All Educational Institutions
Ensure every call that comes into your educational institution is answered professionally. Provide your teaching staff, students, and faculty with immediate assistance whether you run an elementary school, high school, college, university, trade school, or grad school with our 24/7 call center solution.
educational institutions that work with ambs call center
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why you need an education answering service
Struggling to Handle High Volumes of Calls for Your School?
Managing the calls that come into your elementary school, high school, college, university, or institute of higher education is hard. If you don't have a meaningful process for handling the calls that come in, your school will likely miss important calls from parents, students, and faculty. And without an education answering service, you'll likely face:
Missed Calls from Parents
Parents being unable to call to inquire about your educational services might mean you lose a potential student.
No Emergency Support for Students
Your students on campus might not have a reliable, 24/7 hotline for their emergencies on campus, which is dangerous.
No Accurate Attendance Record for School Staff
Call outs from your teachers or faculty members may not be documented in a way ensures accuracy.
#1 u.s. education answering service
Emergency Hotlines for Educational Institutions
In times of crisis, your students and faculty need a reliable point of contact. Whether it’s a campus security concern, an urgent message from a parent, or a facilities emergency, having a 24/7 emergency hotline ensures that the right people are alerted immediately.
Student Emergency Support
Immediate response for students in distress, connecting them to the right campus resources.
Crisis Escalation
Calls are directed to campus security, administration, or local law enforcement based on your protocols.
Disaster Communication
In the event of severe weather or campus-wide emergencies, we help relay critical information fast, by phone or mass texts.
How to Start Using Our Education Answering Service
It's actually a really fast and straightforward process to set up a utility answering service process. We usually tell our clients that our onboarding process takes less than 5 business days. In this time we’ll have you fully up and running with an answering service - it's part of our proven process.
Request a Quote
Discuss the needs of your school and how we can help handle your calls better
We'll Handle the Set-Up
We'll use our best practices in our set-up and testing to deliver the best value to you
Never Miss a Call Again
Go Live. We'll start supporting your faculty and students with our award-winning service
#1 u.s. education call center
Bilingual Answering Services for Schools
With diverse student bodies and faculty, it only makes sense to have people behind the phone that understand your callers, whether they're speaking Spanish or English. Our bilingual agents are also entirely based in the US, ensuring that language and cultural barriers never get in the way of effective communication.
Spanish-Speaking Support for All Callers
Our bilingual agents can assist parents, students, and faculty in both English and Spanish.
Provide Support for All Kinds of Calls
From enrollment questions to emergency calls, we ensure every caller is understood.
Make Your School's Community Feel Welcome
Ensure every member of your educational community receives the support they need, in their preferred language.
provide award-winning customer service to your callers!
Education Answering Service Awards
learning center for professionals in education
Resources to Optimize Your Institution's Communications
If you’re looking to learn more about the best practices for improving your educational institution's communications, our learning center is the place for you. Relevant, informative content designed to improve your work life.
