Ambs Call Center Testimonials

Your business deserves an answering service that has experience, offers a good, reliable service, and has plenty of satisfied customers. Let's take a look at what some of our customers have to say about their experience working with us.

How Our Core Values Drive Your Success

If you Googled "best answering service", there's no shortage of companies that would show up in your search results. A lot of them have been around the block and are run by good people providing a reliable service.

So, how do you differentiate our company from the other answering services?

Other than being one of the oldest running answering services in the country and a family-owned answering service, what you might find different about us is that we go the extra mile to make sure that the answering service quality you receive is independently verified - always.

And because we are a family-owned answering service, we value each and every business we get. That means that our success is tied to yours. And this drive that we have to excel together comes from us putting in the work to uphold our core values:

We Inspire and Help Each Other with our Work Ethic

We Act with Honesty, Integrity, Respect, and Fairness to All

We are Committed to Quality

What Our Customers Say About Working With Us

We count ourselves lucky to be able to serve some of the best businesses by being their answering service partner. The answering service awards won by Ambs Call Center would not be possible without our customers who trust us to answer on behalf of their business. Here's a few testimonials and reviews from our customers:

"My techs were running ragged before I found your company and that isn't the case anymore. It's worth its weight in gold for them to have all of the information they need in one message. For our customers to call and be able to engage with your person representing our company, golden!"

Jody Stroop
Stroop's Accurate Refrigeration

"Ambs Call Center has been exceptional in providing a top-notch customer service experience for our current and prospective clients."

Rick Walicki
Cadillac

"The Team at Michigan CAT has relied on Ambs Call Center for years to provide our customers with best-in-class parts, service, and rental equipment coverage 24 hours a day, 7 days a week, 365 days per year. We have been extremely satisfied with Ambs Service, and we look forward to working with Ambs for many years to come."

Joe Fimbinger
Michigan CAT

"Friendly, professional service. Anytime there are changes to the on call scheduled for after hours, they are very prompt with making the updates. I've not had one bad experience with the Ambs call center."

Rhonda Hardy
Mid Michigan Ear Nose & Throat

"Our property has just started using Ambs and they have been the best answering service we have worked with so far. They are responsive, take accurate details on messages and have been very easy to reach out to with questions. Not to mention everyone we have worked with so far has been very friendly. Excited to be working together with them from now on."

Orchard Corners Community Manager
Orchard Corners

"My company used several call centers before finding Ambs and we're so glad we did! They have been accommodating for our specialized requests and they treat all of our callers with respect and patience. I recommend them to anyone looking for a call service!"

Theresa Haney
Entwood Property Management

Why Should You Work With Us?

Our goal at Ambs Call Center is to provide your business with an answering service that engages your customers, captures leads for you, and takes the workload off your hands. We're a family-owned answering service so we answer to you and not investors. We've also been taking calls since 1932 so you wouldn't have to worry about whether we're familiar with your industry and the types of calls you receive.

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Why customers have worked with us

"I have worked directly with the Ambs Call Center for years now. Great staff, great leadership team, and great business model. Looking forward to being a partner with them for years to come."

Scott Freitag
Convergence Networks

"I never have to worry when a call comes in, I know it will be sent to the correct person and follow ups done to ensure the call was handled. Sure is a nice change from previous call centers I have used. Keep up the good work Ambs!"

Dwight VanWinkle
Summit Township

"Easily the best medical answering service that we’ve ever used. Friendly people that follow directions and treat our patients and staff with kindness and respect. The doctors love using the secure messaging app too!"

Lisa Kutskill
Pediatric Clinic P.C

"Ambs Call Center Support is second to none providing a priority check in phone number 24/7, sending a text message alerting our On-Call managers of priority service customer request and a web portal where every call is recorded and available for review. Ambs has proven a very strong business partner to our ServiceMaster franchise providing vital 24/7 answering service with a team that treat us in a personal manor, always there and always helpful. We cannot be more pleased with the service provided by AMBS Call Center and highly recommend their services."

Robert Sorensen
ServiceMaster Superior

"Ambs is a wonderful company to work with. If there is a situation that needs to be addressed, they respond immediately, and their "on call" schedule template is extremely user friendly."

Suzanne Alsko
Warren Family Physicians

"We went through a couple of other answering services who were not able to handle our overflow, night, weekend, and holiday call volume and more importantly did not provide the expected / promised quality service to our clients for us, and then we found Ambs - complete game changer!! Highly recommend their service and their professional team to handle your call center needs!"

Spring Hill
Chenal Family Therapy

Awards and Recognition

How to Get Your Answering Service Started

It's actually a really fast and straightforward process. We usually tell our onboarding clients that it takes less than 5 business days for us to have you fully up and running with an answering service - it's part of our proven process. That being said, we take no interest in rushing our prospects to make a decision as finding an answering service partner for the long-term requires time and real consideration. If you do end up deciding to work with Ambs Call Center, it's as easy as the three step process below!