Search for topics or resources
Enter your search below and hit enter or click the search icon.
Skip to main content
Answering Services
Who We Serve
About
The 24/7 Medical Answering Service That Cares For Your Patients
Increase your patients satisfactions, medical staff’s efficiency, and receive 24/7 answering service support with Ambs Call Center’s HIPAA compliant medical answering service.
Improving Your Medical Practice's Communications
Are you finding it hard to keep up with the growing number of calls your practice is getting?
For medical professionals, patient satisfaction is key. That means a prompt answer for every call.
Whether you’re looking to unify your staff's communications, increase patient satisfaction and safety, reduce provider burnout or just handle an overwhelming volume of calls, we’ve got you covered.
Since 1932, we’ve been the voice on the other end of the line for medical offices like yours. With nearly 100 years of experience, we’ve perfected our medical answering service to make sure your patients feel supported while you focus on what you do best.
See how we can transform your practice below.
More Frustrated Patients
Wait times get longer on your phones preventing emergency calls from being escalated.
Overwhelmed Medical Staff
A high call volume with no meaningful process to reach your doctors will leave your staff stressed.
No After Hours Answering Service Coverage
Your patients need you most after hours, especially in emergencies.
Patient Privacy Concerns
Concerns about data breaches or mishandling sensitive information put both patients and providers on edge.
Burnout Among Providers
Providers can feel overworked due to the constant pressure of call management and patient expectations.
Boost Patient Satisfaction
Your patients are happier when they get to speak to an answering service agent faster.
Improve Medical Staff Efficiency
Allow your medical staff to focus on patient care while we handle calls and emergencies.
After Hours Coverage for All Callers
No matter when your patient calls into your practice, you can rest assured that they will be helped.
HIPAA-Compliant Handling of PHI
We adhere to strict HIPAA-compliant measures, even auditing through a third-party, to keep your PHI secure.
Reduce Provider Burnout
We handle patient inquiries and emergencies 24/7, allowing providers to get the rest they need.
Hear How We Sound
We can tell you all about the benefits of our medical answering service, but why not hear for yourself how we can help your patients? This is a test call provided by CAM-X, a third-party company that audits the service quality of answering services in North America. So, all the information you hear in this call is not real, ie HIPAA- compliant. This is one of the many calls that won us our most recent CAM-X Award of Excellence.
Trusted by Healthcare Organizations of all sizes
Get Started Using a Medical Answering Service
It's actually a really fast and straightforward process. We usually tell our clients that our onboarding process takes less than 5 business days. In this time we’ll have you fully up and running with an answering service - it's part of our proven process.
Request a Quote
Discuss the needs of your practices and how we can help you improve your processes.
Get You Set Up
We'll get everything set-up and tested for you.
Never Miss a Call Again
Go Live. We begin helping your patients and providers with our award winning service.
Awards and Recognition
Doctors Answering Service learning center
Stay On Top of Healthcare Call Center News
Whether you’re new to the world of healthcare communications or looking to learn more on how to improve your practice’s communication, our learning center is the place for you. Relevant, informative content designed to improve the practice manager’s work life.
