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win more leads with our answering service!

24/7 Answering Service for Home Services— Plumbing, HVAC, Electrical, Propane, IT

A home service answering service answers calls for home-service and trade businesses (plumbing, HVAC, electrical, propane, and more) 24/7, capturing leads, scheduling jobs, and dispatching emergencies to your on-call tech. Ambs Call Center's live, US-based agents keep every call covered so you never lose a job to a missed call, and the company has served businesses since 1932.

Here's how we'll take care of your callers by hitting play!

the #1 home services answering service

Stop Handing Over Leads to Your Competitors!

When you aren't there to answer your phone, your callers likely move on to calling your competitor. But when you have a phone answering service like ours, you maintain the speed-to-lead over your competitors. And we make sure your callers receive the highest level of customer service that we've been perfecting since 1932, so they keep coming back. Here's more of what you get with us:

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Capture Leads After Hours

Our phone answering service agents capture leads for you 24/7/365 so you maintain a competitive edge.

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Reduce Burnout for Your Technicians

We'll screen calls and dispatch your techs the way you want us to so nobody is pulled away from the job at hand.

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Save Time on Manual Data Entry

Don't re-enter lead information from our answering service when we integrate with your software free of charge.

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connect your crm to our answering service

Our Integrations Mean No More Manual Data Entry

How do you receive the leads we capture from our answering service? Good question! We can send them to you however you like: phone, text, email—the choices are endless! But, through our Zapier/API integration, we can feed all the leads we capture directly into the software you use, instantly.

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Save Big on Money and Time

Instead of spending hours every week with data entry, we'll send over your caller's information immediately and for free.

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Follow-Up on Your Leads Quickly

We can notify you for every lead you receive in addition to sending it into your CRM so you stay on top of follow-ups.

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Dispatch Your Techs Automatically

Automate dispatches, receive notifications for job completions, and customize workflows.

home service answering service faq

Still Have Questions About Our Home Service Answering Service?

These are a few questions we get asked often by first-time clients. Don't find your question here? Reach out to us to speak to one of our experts today!

What is a home service answering service?

Which home-service trades does the answering service cover?

Can your answering service send alerts if necessary?

What is an employee call-off hotline?

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Win More Customers with AI-Powered Answering

Home service businesses win or lose on responsiveness. Homeowners looking for help want answers fast — and if you don't pick up, they'll call the next company on the list. Our AI-enhanced answering service makes sure every call is answered promptly, every lead is captured, and every appointment opportunity is maximized.

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Instant Lead Capture

AI answers immediately and gathers the caller's info, service needs, and availability.

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Appointment Scheduling Support

Callers can get booked or put in the queue without waiting for a callback.

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Consistent, Professional Tone

Every caller gets the same great experience, whether it's 9 a.m. or 9 p.m.