We're a family-owned telephone answering service and started answering phones for small businesses in 1932. Our friendly voices are here to answer your calls 24/7.
We can help you with everything from connecting calls to you, taking messages, scheduling appointments, support calls, and much more.
Here are a few of our most popular services:
Ambs Call Center excels when it comes to answering services in Montgomery, AL. Montgomery is a bustling hub for government, education, and military sectors, among others. These industries thrive on efficiency and great customer service. At Ambs Call Center, we’re proud to offer answering services tailored to meet the unique needs of any businesses in Montgomery.
We prefer you to think of us as the ideal employee. Not only are we never sick, but we're also always on time in picking up the phone, ready to serve your callers with outstanding service 24/7/365.
Yes! We work with thousands of businesses across various industries in the US! We're ready to handle the complex nature of your calls—we customize your message greeting, follow your escalation protocols, and more! We also implement the best practices in call handling that other successful businesses in your industry use!
All you have to do is provide us with your answering instructions, like your preferred greeting or message-taking protocol, and we’ll handle the rest. Whether your customers are calling from Montgomery, Birmingham, Mobile, Huntsville, or elsewhere in Alabama, or across the country, they’ll always receive seamless and professional service.
Montgomery hosts 195,000 residents and serves as the capital of Alabama. The city has a rich historical and cultural backdrop, featuring landmarks like the Rosa Parks Museum and the Alabama State Capitol. For business owners like yourself, we've seen this to mean a growing number of calls throughout the day, which is great! We at Ambs Call Center field over 30,000 calls a day, providing Montgomery businesses like yours the support needed to grow and succeed!
Here are just a few of our most in-demand call center solutions by businesses in Montgomery:
Ensure every employee call-off is documented accurately, keeping your operations running smoothly.
Absence Management InfoTurn every inquiry into an opportunity with our expert call handling. We'll forward over lead information immediately for your follow-up.
Lead Generation InfoWe'll handle all your bookings by syncing directly to your calendar. You can say goodbye to manual errors, double bookings, and missed appointments.
Appointment Scheduling InfoWe combine our near-100 years' worth of industry expertise with our forward-thinking approach to adopting new call center technology to help Montgomery businesses like yours strengthen relationships with customers while improving efficiency. So, whether you're catching a Montgomery Biscuits game or enjoying the scenic Alabama Riverfront, you'll have peace of mind knowing your customers are being cared for by a trusted partner.
At Ambs Call Center, we’re passionate about serving the industries that drive Montgomery's economy:
Montgomery is home to hospitals and healthcare providers that rely on timely communication. Our HIPAA-compliant medical answering service helps schedule appointments, handle after-hours calls, and provide patients with the support they need.
Medical Answering Service InfoAs the state capital, Montgomery’s government offices require efficient communication. Our call center solutions ensure that constituents and officials are connected easily.
Government Answering Service InfoWith universities like Alabama State University and Auburn University at Montgomery, educational institutions trust us to manage inquiries and provide reliable support to students and staff around-the-clock.
Education Answering Service InfoLegal professionals in Montgomery need a reliable partner to handle after-hours calls and intake services, ensuring no lead slips through the cracks.
Law Firm Answering Service InfoHVAC technicians, plumbers, and electricians in Montgomery depend on us to answer their calls, schedule appointments, and keep their home service company running smoothly.
Home Service Answering Service InfoLocal Answering Service for Hope Hull
Area Code: 334
Zip Code: 36043
County: Montgomery County, AL
City Alias: McGehees Switch
Local Answering Service for Millbrook, AL
Area Code: 334
Zip Code: 49855
Counties: Autauga and Elmore Counties
Local Answering Service for Talladega, AL
Area Codes: 256, 938
Zip Codes: 35151, 35160
Counties: Talladega County, Clay County
City Aliases: Talladega, Waldo
There's no better way to grow your business in Montgomery than to make sure you never miss a call. Get started today by filling out the form below! Once submitted, we'll send over our specific service and pricing information directly to your inbox. And no, we never spam.