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Answering Service Birmingham

Birmingham, AL Answering Services

We're a family-owned telephone answering service and started answering phones for small businesses in 1932. Our friendly voices are here to answer your calls 24/7.

We can help you with everything from connecting calls to you, taking messages, scheduling appointments, support calls,  and much more. Some of our most popular phone answering services: 

Here are a few of our most popular services: 

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Answering Service In Birmingham

Ambs Call Center excels when it comes to answering services in Birmingham. The benefits of an answering service stretch far beyond operations management. In fact, we prefer you to think of us as the ideal employee. Not only are we never sick, but we work around the clock, all year long. Additionally, we make you look good.

Simply provide answering instructions such as a greeting and we’ll provide the type of customer support and virtual call center solutions your business can be proud of. So whether your customers are in Birmingham, the other side of Alabama or anywhere else in the country, they’re always just a call away from quality customer service. 

Birmingham Call Center

Being home to 212,413 people, a vibrant culture and plenty of businesses, Birmingham can be a busy place to run a company. For Ambs Call Center, it’s just another day at the office, as we field around 30,000 call center calls a day; answering questions, setting appointments, addressing customer concerns and much more. In fact, some of our wide-ranging call center solutions in Birmingham include:

  • Absence Management
  • Lead Generation
  • Customer Service

Along with these services, we utilize call center software to bring customer service to a whole new level, building and managing relationships across your entire customer base. So whether you’re enjoying the Birmingham nightlife or catching a Barons game, you can have the peace of mind knowing Ambs is serving your best interests and growing your business.

As a full-service call center company, Ambs Call Center has a wide range of solutions to help build and grow your business in Birmingham. Many of these services are within the healthcare industry. With medical answering services, we are able to provide appointment scheduling and much more. Some of our additional services include:

  • Unified Messaging
  • Answering Service
  • Medical Answering Service
  • Dispatching service
  • Appointment scheduling

No Birmingham company is too large or too small. Ambs Call Center can provide the virtual call center solutions to help you succeed and take your customer service to a whole new level.