We're a family-owned telephone answering service and started answering phones for small businesses in 1932. Our friendly voices are here to answer your calls 24/7.
We can help you with everything from connecting calls to you, taking messages, scheduling appointments, support calls, and much more.
Here are a few of our most popular services:
Ambs Call Center excels when it comes to answering services in Augusta, GA. As home to the Masters Tournament and a growing healthcare, manufacturing, and military presence, businesses in Augusta rely on efficient communication and outstanding customer service. At Ambs Call Center, we’re proud to offer answering services tailored to meet the unique needs of businesses throughout Augusta, Georgia.
We prefer you to think of us as the ideal employee. Not only are we never sick, but we're also always on time in picking up the phone, ready to serve your callers with outstanding service 24/7/365.
Yes! We work with thousands of businesses across various industries in the US! We're ready to handle the complex nature of your calls—we customize your message greeting, follow your escalation protocols, and more! We also implement the best practices in call handling that other successful businesses in your industry use!
All you have to do is provide us with your answering instructions, like your preferred greeting or message-taking protocol, and we’ll handle the rest. Whether your customers are calling from Atlanta, Evans, Martinez, North Augusta, Aiken, Thomson, or anywhere else in Georgia or South Carolina, they’ll always receive seamless and professional service.
Looking for an answering service near me in Augusta, GA? Ambs Call Center fits the bill! Our 24/7 answering services are tailored for businesses like yours! So, click the link below to learn how Ambs Call Center's answering service near me can save you time and money by handling all your calls!
Augusta is home to over 200,000 residents and is known for its rich history, the Savannah River, and its role as a hub for healthcare, manufacturing, and military operations. With major employers like the Augusta University Medical Center, Fort Eisenhower (formerly Fort Gordon), and Savannah River Site, businesses in Augusta experience high call volumes throughout the day. We at Ambs Call Center field over 30,000 calls a day, providing businesses like yours the support needed to grow and succeed!
Here are just a few of our most in-demand call center solutions by Augusta businesses:
Ensure every employee call-off is documented accurately, keeping your operations running smoothly.
Absence Management InfoTurn every inquiry into an opportunity with our expert call handling. We'll forward over lead information immediately for your follow-up.
Lead Generation InfoWe'll handle all your bookings by syncing directly to your calendar. You can say goodbye to manual errors, double bookings, and missed appointments.
Appointment Scheduling InfoWe combine our near-100 years of industry expertise with our forward-thinking approach to adopting new call center technology to help businesses like yours in Augusta strengthen relationships with customers while improving efficiency. So, even if you're enjoying a round at Augusta National, you’ll have peace of mind knowing your customers are being cared for by a trusted partner.
We understand the industries that drive Augusta's economy and provide customized answering services to meet their needs:
Augusta is home to top medical facilities like Augusta University Medical Center and Doctors Hospital. Our HIPAA-compliant medical answering service helps healthcare providers manage patient calls, schedule appointments, and provide after-hours support.
Medical Answering Service InfoWith Augusta’s strong presence in healthcare, manufacturing, and military sectors, our absence management solutions help businesses track employee call-offs and maintain productivity.
Employee Call-Off HotlineFrom tenant inquiries to emergency maintenance requests, we help property managers increase their occupancy rates.
Property Management Answering Service InfoLegal professionals need a reliable partner to handle after-hours calls and intake services, ensuring no potential client slips through the cracks.
Law Firm Answering Service InfoHVAC technicians, plumbers, and electricians in Augusta depend on Ambs Call Center's answering services to answer their calls, schedule appointments, and keep their businesses running smoothly.
Home Service Answering Service InfoLocal Answering Service for Macon
Area Code: 478
Zip Codes: 31201, 31202, 31203, 31204, 31205, 31206, 31207, 31208, 31209, 31210, 31211, 31213, 31216, 31217, 31220, 31221, 31294, 31295, 31296, 31297.
County: Bibb County
City Alias: The Heart of Georgia
Local Answering Service for Augusta
Area Codes: 706, 762
Zip Codes: 30901, 30903, 30904, 30905, 30906, 30907, 30909, 30912, 30914, 30916, 30917, 30919, 30999.
County: Richmond County
City Alias: The Garden City
Local Answering Service for
Area Code: 912
Zip Codes: 31401, 31402, 31403, 31404, 31405, 31406, 31407, 31408, 31409, 31410, 31411, 31412, 31414, 31415, 31416, 31418, 31419, 31420, 31421.
County: Chatham County
City Alias: Hostess City of the South
There's no better way to grow your business than to make sure you never miss a call. Get started today by filling out the form below! Once submitted, we'll send over our specific service and pricing information directly to your inbox. And no, we never spam.