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Healthcare Call Center Services

Serving the healthcare industry is in our DNA. Since 1932, our core focus is delivering exceptional patient experiences to healthcare organizations. We provide HIPAA Compliant medical call center services that span the entire continuum of patient care.

Ambs Call Center's Medical Call Center Services

We know the healthcare industry like no other and have medical call center solutions for those serving the entire continuum of healthcare. We help by increasing patient satisfaction and safety, embracing lean process initiatives, improving outcomes and reducing re-admissions.

Want to read more about how Medical Answering Services work? Check out the Medical Answering Service Guide 

Medical Answering Service

We have medical answering service solutions for those serving the entire continuum of healthcare. We can help you increase patient satisfaction and improve treatment processes while reducing your readmissions.

 Medical Answering Service details

Home Care Answering Service

We have experience in providing home care answering service encompassing all services of home health care, including skilled nursing, infusion, physical therapy and more.

 

 Home Care Answering Service details

Hospice Answering Service

Our agents have years of experience in handling home care, hospice and DME calls. We listen to the needs of your clients and assure them that we will connect them with your on-call staff member.

 Hospice Answering Service details

Physician Referral

Many health systems provide a Physician Referral program as a service to the community. These physician referral services help consumers easily connect with the hospital while generating loyalty to the physicians.

 Physician Referral details

Remote Switchboard Outsourcing

Our outsourced switchboard service lets you present a professional image at all times. It ensures that you have the correct number of staff in place at any time to provide excellent customer service to your clients.

 Remote Switchboard Outsourcing details
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What our customers are saying

“Friendly, professional service. Anytime there are changes to the on call scheduled for after hours, they are very prompt with making the updates. I've not had one bad experience with Ambs Call Center.”

Rhonda Hardy
Office Manager at Mid Michigan Ear Nose & Throat