Reduce Absenteeism, Improve Efficiency

Yes! No matter when your employees call into your company, we'll be there to answer and document calls followed by forwarding the call data directly to your software. We answer every day of the week, even on holidays!

Yes! We have two call centers located in Jackson, Michigan and Tampa, Florida. If you would like to schedule a tour to meet our team in person, please connect with us — we love visitors!

Also, our team is 100% based in the United States—that means that all your calls will be handled within the United States as well. We do this for a few reasons, but one in particular is to ensure that your employees don't experience any issues in understanding accents while on call with us. With absence management hotlines that outsource their calls, you'll find calls tend to take long due to that very same issue, irritating your employees and driving your monthly bill up.

When your phone line rings into Ambs Call Center, our screens immediately display information about your company. This includes the answer phrase that we greet your employee with when we answer the phone.

Your instructions for how to document absences are also reflected on our screens. This ensures that we record and document absences exactly how you want them.

If you haven't used an attendance hotline, don't worry—we have a proven process for setting up your account that includes the best practices for your industry. Our goal is to provide an exceptional experience for your employees and HR department so you never have to worry about absences again!

Yes, you can change your plan at any time.

In fact, we will monitor your usage for the first few months to make sure you are on the right plan. If you ever have questions about your plan or how to streamline call handling, let us know.

• You're looking for outbound telemarketing, telesales, outbound appointment setting, or a personal virtual assistant.
• Your needs are temporary or less than 3 months.
• Cost is the most important factor in selecting a call center or answering service.
• You want us to use your software but you receive less than 3,000 calls per month.

While we serve 99.9% of businesses, we can't fit a few businesses in with our specialized set-up process. However, if you're one of the 99.9% of businesses, that's great news! It means you're receiving an answering service that's actually set up to the needs of your business—we never provide a cookie cutter experience! So, request a quote from us today!