Ambs Call Center’s employee reporting service supports data feeds from UKG Workforce Management software.
The essence of the data exchange is for UKG to export the employee directory file to Ambs Call Center automatically at a predefined schedule.
When employees callout late or absent, this data can then be sent back to UKG or other software to import.
The coordination of the data exchange will be handled by Ambs Call Center’s technical team and your IT resource.
Most typically, the data exchange is done via Microsoft Azure SFTP. However, Ambs Call Center supports other methods of data exchange such as our API. Let's have a conversation to determine best option for your organization.
A UKG data feed integration has a one-time investment of $500 and then $25 per month.
Display breadth of and encourage users to view additional integration capabilities.
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