Answering Service Rochester, NY

Ambs Call Center is proud to offer comprehensive call center solutions and answering services in Rochester, New York. As a full-service call center company, our teams of well-trained professionals handle everything from taking support calls and scheduling appointments, to taking messages and much more. We serve businesses in nearly every industry, including both lead generation and homecare. With our staff working diligently around the clock, 365 days a year, you and your staff can not only focus on more vital tasks at hand, but can relax and enjoy Rochester to its fullest in your downtime.

The benefits of answering services in Rochester stretch far and wide. With our constant support and phone answering services, Ambs Call Center acts as your ideal employee; never sick, never absent and working around the clock for you. Best of all, we make you look good. Whether you’re a company of 1 or 1,000, we can give you a professional image through your own specific instructions on greetings, scheduling, etc. This level of customer service and interaction benefits your business exponentially; leading to more positive reviews, more return customers and more business.

Being home to 210,855 people, a vibrant culture and plenty of businesses, Rochester can be a busy place to run a company. For Ambs Call Center, it’s just another day at the office, as we field around 30,000 call center calls a day; answering questions, and appointments, addressing customer concerns and much more.

Along with these services, we utilize call center software to bring customer service to a whole new level, building and managing relationships across your entire customer base.

Our trained and tested professionals provide answering services  across Buffalo, Rochester and New York.

So whether your Rochester business operates with one person or hundreds, or if you receive 100,000 calls per day, Ambs Call Center is the call center company that can help.