Phone Answering Service Blog

5 Best Mass Texting Services for 2025 (and How Much They Cost!)

Written by Aaron Boatin | October 18, 2024

Staying in touch with your customers is more important than ever in 2025. Whether you’re sending reminders, promotions, or urgent updates, you need a good mass texting service to get the job done right. But with so many options out there, how do you know which one is best for your business?

We’ve tried a lot of different services here at Ambs Call Center, and we know what works (and what doesn’t). Here’s our take on the five best mass texting services for 2025. We’ll go over their features, who they work best for, and their costs, so you can make the best decision for your business.

1. Textedly

Textedly has been around the block for a while. Why? It's simple but effective. It’s great if you’re looking to send a lot of texts quickly without any extra fuss. Of course, it handles both SMS messages and MMS, so you can send pictures and other file attachments, too. Now let's take a look at some of it's features.

Features:

  • Send bulk SMS and MMS messages in just a few clicks.
  • Schedule messages ahead of time or automate responses.
  • Keep track of how your texts are doing with built-in analytics for things like delivery rates and response rates.

It's For You If...

You're a small to mid-sized businesses that wants an affordable option. If you run a retail shop, for instance, or a restaurant, or service business, Textedly is a solid pick for promotions and updates.

It's Not For You If...

Your business process needs a lot of complex workflows. Are you following up with your recipients? If you need a lot of customization, Textedly might not have the advanced features you need.

Cost:

Pricing starts at $26/month. But as your list grows, so will your costs.

TL;DR

If you're just getting started with mass texting and need something easy and affordable, Textedly works. But keep an eye on costs if your contact list grows quickly.

2. myAmbs Mass Texting Service

We promise we're not cheating by including this on our list. Our own myAmbs Mass Texting Service is built to make sure your messages get where they need to go, whether it’s for marketing or emergencies. We also offer two-way communication, which not all platforms have.

Features:

  • Two-way messaging: Have real conversations with your customers or employees, not just one-way blasts.
  • Mass notification tools: Great for sending out alerts or high-priority messages.
  • 24/7 support: Our team is always on standby if something comes up.

It's For You If...

You're in a field where every message counts—like healthcare, property management, or manufacturing—and need high accuracy. Then this service is for you.

It's Not For You If...

If you only send a handful of messages a month or don’t need two-way texting, this might be more than you need. But honestly, with all the bells and whistles at only $29/month (spoiler alert!), it's hard to resist!

Cost:

Starts at $29/month for 1,000 messages!

TL;DR

We built this service to make sure your texts get through when they matter most. Two-way communication is a game-changer, especially when you need quick responses from your customers or employees.

3. SlickText

SlickText offers a lot more than just texting. It’s built for businesses that want to engage with their customers long-term. We know from our research that the loyalty programs they offer are a big bonus.

Features:

  • Loyalty programs: Reward repeat customers easily.
  • Automation: Set up automatic messages for things like reminders and follow-ups.
  • MMS support: Send pictures and videos, not just texts.

It's For You If...

If you’re running a restaurant, salon, or any service where customer loyalty matters, SlickText is great. It helps you stay connected with your audience.

It's Not For You If...

If you don’t need features like loyalty programs or MMS, you might find this platform overkill.

Cost:

Starts at $29/month for 500 texts. Pricing goes up with higher volume, as you'd expect.

TL;DR

SlickText stands out for businesses focused on customer engagement and loyalty. But if you're just looking to send mass texts, you might not need all the extras, especially with that price tag!

4. SimpleTexting

SimpleTexting is all about ease of use while still offering some advanced features. With two-way messaging and MMS, it’s a good all-in-one platform for small to medium-sized businesses.

Features:

  • Two-way messaging: Communicate directly with your customers, not just send out blasts.
  • MMS support: Send more than just texts—include photos and videos.
  • Integration: Sync with tools like Mailchimp and HubSpot to manage your contacts.

It's For You If...

You run a business like e-commerce, gymnasiums, or salons where ongoing customer conversations are key.

It's Not For You If...

You're in a larger company that needs more complex workflows and advanced automation features might find it limiting.

Cost:

Similar to SlickText, you pay $29/month for 500 texts. As with most services, costs rise with message volume.

TL;DR

SimpleTexting excels in keeping customer conversations going. If your business needs real-time replies, this service makes it simple.

5. EZ Texting

If you’re new to mass texting or just want something that’s straightforward, EZ Texting isn't a bad choice. It’s designed for people who don’t have a lot of experience with tech and just need to broadcast a message.

Features:

  • Group messaging: Send texts to big lists or smaller groups.
  • Scheduling: Plan your texts way ahead of time and schedule 'em!
  • Usability: Great for beginners who need help getting started.

It's For You If...

You're a small business or startup, then EZ Texting is perfect. It's easy to use, so you can jump right in without worrying about complex setups.

It's Not For You If...

If you need more advanced features like API integrations or heavy customization, this might not be the right fit. And in the long run, features like integrations are really important as your business starts to grow and your contact list gets bigger.

Cost:

Starts at $20/month, making it one of the most budget-friendly options.

TL;DR

If you’re just getting started and need a simple solution, EZ Texting is a solid choice. But be aware that it might not scale well as your needs grow.

What Mass Texting Is Really Effective For

Mass texting services work best in industries where immediate communication to a lot of people is important. I mean it's called mass texting for a reason. For example, healthcare businesses can use it for appointment reminders or urgent updates. Retailers love it for flash sales and promotions. Property management companies can send mass texts for rent reminders or maintenance alerts. But you knew all that already cause you're a pro. So, let's look at the best strategies for you to start sending mass texts!

Best Strategies:

  1. Make It Personal: Your messages will do better if they feel personal. Segment your contact lists to make sure you're sending relevant info.
  2. Think About the Time: Be strategic about when you send texts. During business hours is best to make sure people see it. Ever hear your phone ding-ing relentlessly when you're off the clock? Yeah, you don't want to be that guy.
  3. Keep It Legal, Seriously: Always get your customers' consent before sending messages. It’s the law, and it helps build trust. 

Takeaways

Choosing the right mass texting service is about finding a balance between price, features, and ease of use. While Textedly is affordable and simple, myAmbs Mass Texting Service brings the reliability of two-way communication, making it perfect for industries like healthcare or manufacturing. On the other hand, SlickText is excellent if customer loyalty and engagement are your top priorities.

When it comes down to it, the best service depends on your business’s unique needs, so go back and check out the TL;DR for each service so you know what you're getting into.

Still not sure what you want or need? You may benefit from reading our 101 guide to mass texting services!