Medical Answering Service
Ambs Call Center provides a wide array of medical call center services across the continuum of health care services. We work with top health systems in the nation to manage existing customer relationships and cultivate new ones. Our compassionate and professional team leverages the best technology available along with award winning customer service skills to deliver results and care needed for your office calls and more. Our suite of medical call center offerings include but aren’t limited to physician referrals, class and event registration, nurse triage, switchboard outsourcing, patient pre-registration and follow-up.
We can help physicians increase patient satisfaction, reduce costs and improve the profitability of their practices with our Medical Answering Service, Daytime Call Management, Appointment Scheduling and Automated Appointment Reminders. Our patient outreach programs have proven to retain customers while making sure they are educated and familiar with needed follow-up care. In addition, our myAmbs Portal provides practices with real-time patient call data, web on-call and a host of other applications that improves staff efficiency.